FAQ

What are the available shipping methods?

Your package will be shipped by ePacket, EMS, DHL, UPS, FedEx, Eplus or other express, it takes about 3-35 days. And also can be shipped by sea if the quantity is large. Note: Shipping costs shown include fuel surcharges. Import duties, taxes and other customs related charges are not included. Buyers bear all responsibility for all extra charges incurred (if any). Note: Delivery times are as provided by our carriers and are estimates only. Delays may occur during peak periods, and due to factors outside the carriers control. Customs &…

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FAQ

Return & Refunds Policy

Custom products are final and are not eligible for returns, exchanges, changes or alterations. Note that items purchased at a 3rd party or re-seller must be returned at those locations and are subject to their return policy.Items purchased online can be returned online or at RibbonBuy retail stores within 60 days of purchase. Return: 1. Returns result of your personal reasons, such as your dislike, the wrong size or wrong color, freight should be beared by you. 2. If you receive the parcel that is tainted by mistake and damaged…

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FAQ

Wholesale Order Policy

RibbonBuy.com sells wholesale to approved companies with a valid resale license number or business ID number. The minimum purchase amount for your first order is $200. Upon initial registration, Wholesale prices will not be reflected in product pricing until your wholesale account is approved. Please wait for our email confirmation that will confirm the wholesale pricing has been updated. Prices are subject to change without notice. By the way, if you need print your logo on our ribbon,we can customize the ribbon with your logo. MOQ is 2000 yards per…

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FAQ

What is your payment term?

We accept Paypal and Bank Transfer right now, but cannot support credit card at present.You can use your bank account without exposing your financial information. You can link your bank account to your PayPal account so you don’t have to enter your card number or address when you shop on yamaribbon.com. Just log in to PayPal and quickly check out in a few clicks. In addition, PayPal accepts payments in multiple currencies. Using PayPal with Ribbonbuy.com: Step 1: Visit your Shopping Cart page, and click Check Out With PayPal or…

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Complaints And Cancellations
FAQ

Cancellation Policy

We shall be given every right to examine goods subject of complaint, at RibbonBuy online Store’s premises, or any other premises to which the goods are kept.However, you may be able to cancel your order if your order meets the time limit depending on what delivery option you’ve chosen or if order has been delayed further than our normal processing time of 1-3 business days. Express Service (3~7 Day) – 3 hours after completing your order. Standard & Flat Rate Service Delivery – 12 hours after completing your order. If…

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FAQ

Pre-Order Policy

What are Pre-orders? Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date. They are a great way to guarantee that an item will not be sold out upon arrival to our store. Each collection or item available for pre-order will have its own specific shipping date. These dates are not guaranteed, but we will do our best to update our site with any changes. Pre-Order Policy On Ribbonbuy.com Please note by placing a Pre-Order you are in agreement and acknowledge that…

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FAQ

Satin Ribbon Color Chart

Do you have an online store where you sell custom hair-bows or other items created with our Satin Ribbon? Our satin ribbon Color Chart has 4 pages with 196 colors. Now you can use the same digital color charts that are used on our site to display on your own retail site for your customers to be able to view and select their satin ribbon color options.

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grosgrain ribbon color chart
FAQ

Grosgrain ribbon color chart

Sooo Sorry to tell you that the color differences do exist between images on computer and real products and differs from computer monitors to monitor. If you especially care about the color, strongly we suggest you to take a sample first (We send you samples free of charge and you are responsible for the shipping fee. For detailed process please contact our service guy) and then decide whether to buy or not. Following are the scanograms taken from the catalog. Pictures are just for reference; please confirm the colors with…

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ribbon company
FAQ

How about your service?

Ribbonbuy.com is a reliable wholesale ribbon website and you can buy cheap polyester satin ribbon, grosgrain ribbon, organza ribbon, printed ribbon, ribbon bows and trimmings with factory price. The diverse inventory is complemented by its excellent brand image, high quality, innovative business acumen, strong R&D, and large production capacity. 1) Professional sales team: In RibbonBuy team, we have 6 members, aging from 22 years old to 29 years old. Full of vigor, enthusiasm and patience, we process our orders quickly and treat our customers helpfully. Each member of us is…

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